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Privacy Policy

This English text is a convenience translation. If the two versions differ, the Turkish version applies.

This policy explains how the information you share while using the Kolay Mobilya website is protected. The data controller is Kolay Mobilya. Details on processing personal data are in the Privacy Notice (KVKK).

What we collect

  • Your name, email, phone and address from account, order and contact forms.
  • The contents of your orders and the dimensions and options you choose in the configurator.
  • IP address and session logs for security. With your consent, analytics on how the site is used.

How we use it

We use your information to take your orders, pass them to production, deliver and invoice them, answer your questions and meet our legal obligations. We do not sell or rent it. We do not send marketing email without your consent.

Payment security

You enter your card details on the secure payment page of iyzico (İyzi Ödeme ve Elektronik Para Hizmetleri A.Ş.), a payment institution licensed by the Central Bank of the Republic of Türkiye that complies with PCI DSS. Your card details never reach us and are not stored in our systems. Payments are verified with 3D Secure.

Site security

Every page of our site is served over an encrypted connection (HTTPS) with an SSL certificate. Account passwords are stored with one-way encryption. Only authorised staff can access order and customer data.

Our service providers

  • Hosting: Vercel (servers in Frankfurt, Germany)
  • Database: Supabase (servers in Frankfurt, Germany)
  • Image and file storage: Cloudflare
  • Payments: iyzico
  • Email: Resend and Google Workspace
  • Analytics (only with your consent): Google Analytics

These providers process your information only to provide services to us. Transfers abroad follow Article 9 of the KVKK.

Cookies

Necessary cookies handle sign-in, the cart and language. Analytics cookies run only with your consent. See the Cookie Policy for details.

Your rights and contact

For your rights under KVKK Article 11, write to info@kolaymobilya.com. If this policy changes, we publish the new version on this page.